Culture & Team
Effective Leadership through Uncharted Territories
The pandemic has affected each of us differently but one thing we can all agree on is that business as we knew it has forever changed. As leaders, we must be flexible to these changes. Does your leadership style allow for that? Are your skills keeping up? Keep those questions in mind as we look…
Read MoreHow Can You Get Your Life Back?
How is your workload these days? If the pandemic forced you back into the weeds of your business, you are not alone. Many owners have found themselves doing tasks they haven’t done in years. Being back in the middle of things isn’t healthy for you nor your business long term. Personally, it’s a recipe for…
Read More5 Things to Help Prepare for the “New Normal”
Everyone I speak to has at least one story about what they have learned during the pandemic. Some have learned how to unplug and read more, develop a new skill and spend quality time with their families. Others have taken the opportunity to pivot to a new facet of their business or in some cases,…
Read More3 Little (but absolutely key) Leadership Lessons
No joke – we celebrated our 23rd year in business on Friday, April 1st. I’m not sure why Steve and I decided to go with April 1 as our official start date but we did and it has not served us wrong yet! I was recently asked what 2-3 biggest things we as founders have…
Read MoreDoes Your Team Disagree Enough?
There aren’t many people who would argue against the impact the health of a company’s leadership team has on the overall company culture. If you believe that team health and culture are as connected as I do, you can get on board with the idea that team health can directly impact culture as measured by…
Read More7 Steps to Operationalize Your Core Values
I once walked into the office of a potential client and saw a beautiful wall display of five core values behind the receptionist’s desk. As I waited for my appointment, I mentioned to the receptionist, “those are amazing core values… what a great guide for employees and customers”. Her response? “Oh those? We don’t really…
Read MoreIs It Time to Start Saying No?
There are some who would disagree with what I’m about to say but I am a people-pleaser. I want to be liked and I want people to be able to depend on me. Both of those are pretty simple, right? So, what’s my point? Well, in an effort to be likable and dependable, I have…
Read MoreProcesses: Why Are They Important and Why Should I Care?
As I sat down in front of this blank digital page with a completion deadline looming over me, I had no idea where to start. So I typed a title. Great, now I just knew the subject was something about the importance of processes. After a few minutes, a light bulb went off! I realized…
Read MoreTaking My Own Medicine
I’ve always been skeptical of new business operating philosophies. This skepticism was developed over time – through system implementations dating back to the late 1980’s. First it was W. E. Deming’s Total Quality Management (TQM), then came Lean Manufacturing, Six Sigma and so on. ISO-9000 was the first international standard I was a student of…
Read MoreWhy It’s Important to Laugh at Work
When I was just starting out in my career, it was frowned upon to laugh at work. Work was serious business! And it still is but sometimes, work can get a little too serious. According to a 2007 study performed by University of Missouri-Columbia researcher Chris Robert, humor “has meaningful impact on cohesiveness in the workplace…
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