OUR Results
Here at The Resultants®, we deliver results. Don't just take our word for it, let our clients tell you.
We’ve worked with hundreds of organizations, across a wide variety of industries, and of all shapes and sizes.
Read about David's experience with The Resultants in our Client Spotlight blog: Client Spotlight: An Interview With David Patterson, President of LetterStream, Inc.
The Resultants helped us navigate rapid growth with clarity and confidence.
“LetterStream is a very fast-growing organization. We’ve got a strong team and we do a lot of things right.
But I was struggling with how to navigate our quick growth. I wasn’t familiar with the ins and outs of working with such a large company.
In many ways, I felt like I was walking down a dirt road and trying to get to a destination in the dark. And then there was Steve, somebody who’s not only walked that road before, but also has a flashlight and can shine light on solutions. It’s above and beyond the scope of what I thought The Resultants could provide for us.”
~ David Patterson, President
The Resultants brought structure, clarity, and focus and helped us scale with confidence.
We were kind of the “little engine that could” inside a much larger organization. A few years ago, it was basically two of us running around doing maintenance. Today we’re an 11-person team managing 24 facilities, operating as the in-house problem solvers for the entire enterprise.
What changed? Structure. Clarity. Focus.
Chad helped us focus on working on the business, not just in it. That was huge for me personally. I came from the field — tool belt on, getting things done. Leading in an office setting, running meetings, managing managers — that was new territory. The mentorship and coaching I’ve received has been invaluable.
Our processes are clearer. Everyone knows their lane. We’ve built real accountability. And the model isn’t just something we use in leadership meetings — we use it across operations, finance, even in team huddles. I’ve even joked that you could use it at home. It’s simple, practical, and it works.
What I appreciate most is the outside perspective. Chad will call the BS when he sees it. He challenges our thinking and pushes us to be better. And Chris has been fantastic on the tactical side — helping us elevate how we present ourselves and operate internally.
It’s been a serious investment, but it has absolutely paid for itself. The Resultants have been a part of our growth story. I truly see them as part of the team.
~ Chris Schermer, Director of Facilities
We got more done in one year with The Resultants than we did in several years prior.
“What a difference a year makes!
We got more done in the first year with The Resultants than we did in several years prior. It is the structure of the facilitated Leadership Team meetings that has had the most significant effect. Now we get things done faster! I am impressed. Thank you Resultants!”
~ Bill Wetzel, CEO
The Resultants coached us into results-oriented issue solving and execution — one Action and one Rock at a time.
"It is with much enthusiasm that I endorse our Business Advisor, Steve Wilcox, and The Resultants team. Steve has coached us “into” and upward in the process of results-oriented issue solving and successfully executing our vision, mission, and business strategy one Action and one Rock at a time. The results of his/their efforts have proved to accelerate our business and shore up our organizational structure. We are thankful for Steve’s (and team) leadership and look forward to a long business partnership."
~ Patrick Flanders, Integrator / GM
The Resultants coached us into results-oriented issue solving and execution — one Action and one Rock at a time.
"It is with much enthusiasm that I endorse our Business Advisor, Steve Wilcox, and The Resultants team. Steve has coached us “into” and upward in the process of results-oriented issue solving and successfully executing our vision, mission, and business strategy one Action and one Rock at a time. The results of his/their efforts have proved to accelerate our business and shore up our organizational structure. We are thankful for Steve’s (and team) leadership and look forward to a long business partnership."
~ Patrick Flanders, Integrator / GM
The Resultants helped us establish goals, build new processes, and get there faster.
"The Resultants Process has helped us establish goals and develop new processes. Our team has become more engaged in their new roles and as a team. I can’t say that we wouldn’t have been able to get to this place in the absence of your program, but I do know we wouldn’t have gotten there as quickly."
~ Lori Drilling, Manager, DSM & Energy Efficiency Programs
The Resultants helped us establish goals, build new processes, and get there faster.
"The Resultants Process has helped us establish goals and develop new processes. Our team has become more engaged in their new roles and as a team. I can’t say that we wouldn’t have been able to get to this place in the absence of your program, but I do know we wouldn’t have gotten there as quickly."
~ Lori Drilling, Manager, DSM & Energy Efficiency Programs
The Resultants helped us build a Business Operating System designed for growth.
"As President and COO of The MJ Companies, a privately-held insurance brokerage established in 1964, we were proud of our success but sought to elevate our business from good to excellent. We had been using the Entrepreneurial Operating System (EOS) for many years, but as our company grew, we realized we had outgrown its "one size fits all" application.
Our significant growth introduced increased organizational complexity, including multiple geographic markets and divisions, which presented new challenges. A lack of clarity in our structure undermined accountability and decision-making, and our meetings lacked the discipline and execution necessary for effective operations. We recognized the need for a meeting process and cadence tailored to our evolving business.
~ Jon Loftin, President and COO
The team health of our Executive Leadership Team (ELT) suffered from our structure as we grew, leading to siloed operations between our two primary business units. We engaged in extensive discussion and debate to identify meaningful changes and ultimately created a "One MJ" initiative to align our structure, responsibilities, and expectations, better positioning us to achieve our long-term strategy.
Chad and the team at The Resultants helped us create a customized Business Operating System (BOS) to fit our organization's size and needs, incorporating tools from other processes like LEAN and Agile. A comprehensive planning and communication process connected our long-term vision to our front-line employees, ensuring everyone was aligned and moving in the same direction. We also established a middle-line leadership team and addressed structural gaps to build connectivity across our multiple geographies
Throughout this transformation, our strong company culture fueled our financial performance and growth, meeting and exceeding organizational growth while maintaining healthy profitability. We intentionally prioritized culture above all else, resulting in a deep, talented, and resilient team ready to lead us into the next chapter of our journey."
The Resultants helped us build a plan for steady growth — without burning out our team.
"What stood out to me about The Resultants was their approach. They didn’t come in with a rigid system and try to force it on us. They took the time to understand our business, our challenges, and our goals.
We needed a plan for steady, manageable expansion.
The Resultants helped us define what that should look like and how we could achieve it in a way that didn’t burn out our team.
As we continue to grow, I feel confident knowing that we have the right foundation in place. Nimlok North isn’t just successful for today – it’s positioned for long-term success."
~ Joe Greeley, Owner/President
Learn about the challenges Joe faced in his business in our Client Spotlight blog: An Owner's Perspective on Sustainable Growth
The Resultants added rocket fuel to our organization.
“Before we started with Chad and The Resultants, we read the book Traction and thought we’d be able to self-implement. My advice to others in that situation, don’t.
Having an outside facilitator helps create focus on discussion and solving issues, not running the process. Chad is open and honest with us and challenges our leadership team to take time to work ON the business, rather than IN it. He is a valuable resource for many different areas of our business and has helped us build a process we use every day.
Chad and The Resultants have added rocket fuel to our organization and have allowed me to finally do what I am good at.”
~ Tom Guyer, President
Hear Tom share his story about achieving "Owner Freedom" in our recent blog: Client Spotlight: An Interview with Thomas Guyer of Winsor Learning
The Resultants helped us reduce “we and they” finger-pointing by building clarity and alignment.
"Every day, I can see the how The Resultants process has made a difference in our business. No longer are ideas communicated simply by speaking from one person to the next, instead we take the time to document and discuss questions, answers and expectations. Using a consistent meeting cadence throughout our organization has helped to reduce the "We and They" finger pointing, which seems to be an issue in all businesses with multiple operating units.
Everyone is aware of how meetings are managed and what their involvement will be when they are participating. Metrics used throughout the organization make it easy to address issues on a timely basis, and reliance on these objective measurable facts avoid any perception of bias or favoritism. We debrief after activities and celebrate successes, identify opportunities and modify the plan of attack for the next project.
A short time after retaining the services of Steve and The Resultants, I began serving in the role of President of Roberts Irrigation. Steve became a sounding board for me as well as a trusted friend and advisor. His experience and guidance have moved our organization, and me personally, down the path of success at a rate I could never have imagined. The conversations are not always easy, but they are 100% truthful and exactly what is needed at the time. Through years of conversation, the one word that keeps floating to the top is "care". The fact of the matter is that the entire team at The Resultants cares!
Implementing the process The Resultants brings to the table is a journey of transformation for the organization, and also for the people, to embrace open and honest discussions that create harmony within their business and personal lives. I believe the journey that The Resultants have been on for the past 25 years is not simply about creating success in the business environment but finding joy by truly bringing out the best in each person they have an opportunity to work with and influence throughout the process.
Working with The Resultants has been a blessing for every single person in our organization. My reward has been watching the transformation of my team. Seeing expectations for each other being raised, watching the professional interactions of people within the company, and having the opportunity to see the personal growth of those I am lucky enough to have stand alongside of me."
~ Rich Anderson, President
The Resultants helped us double profits — and build a happy, healthy work culture.
"Since working with The Resultants, we have doubled our profits while creating a happy and healthy work culture for our customers and employees.
As the owner, I have been able to step back from day-to-day activities. I have the owner freedom I desire because I have more confidence in the success of my company and employees."
~ Pat Shaughnessy, Owner
The Resultants helped me step into leadership with confidence and purpose.
“I couldn’t be more grateful for The Resultants’ guidance and expertise throughout this journey. Their coaching helped me step into my own as a leader, with confidence and purpose. With their support, I’m excited to continue steering Arrow Finishing into a new era, rooted in the same values that brought us here and set us up for growth.”
~ Kristen DeMotts, CEO
The Resultants helped us move from doing the process “good” to doing it great.
“We did a good job self-implementing for about 3 years or so … I like to say, “we did some of the process good but none of it great”. I wanted to do all of it great and I knew there was no way we could do that without an implementer helping us facilitate.
Chad has been a critical member of our Leadership Team and has helped us make some very difficult personnel, strategic and investment decisions. There is no way we could have figured out how to make some of the changes we’ve made without The Resultants.
I meet with Chad once a month and talk about building value in the business using the added component of the Value Builder System. I very much enjoy these meetings and feel they are very important.”
~ Dick Noble, President
The Resultants helped our Leadership Team align around a common vision for the future.
“Working with The Resultants Team has been critical to getting our Leadership Team talking and aligning around a common vision and future for Margolis Company. The gentle reminders for us to focus time to work “on the business” verses “in the business” have been key to making continual progress and improvements for our team.
~ Chad Buran, Owner
The Resultants helped us lead our team with culture in front of everything.
“Thank you, Jerry Olson! Man - it's crazy to wonder what life would be like without you and your team. You guys trained me how to be a leader many years ago when I represented another company - now full circle helping me lead my own team and keeping culture in front of everything EVERYTHING!
~ Matt Knick, Owner
"You and your team are the driving force behind what we are accomplishing. We are so grateful for all you have done, & will continue to do for our WG team. Thank you!!!"
~ Lauren Knick, Owner
The Resultants delivered value beyond our engagement helping us scale and drive profitable growth.
"Beyond the scope of our engagement, Chad and The Resultants have delivered great value to our organization in the form of professional development with industry events, content presentations around sales, supply chain and other topics, as well as networking introductions to talented peers and professionals in the marketplace. I would recommend The Resultants to any business looking to scale and drive profitable growth."
~ Shane Steffensen, COO & General Manager
The Resultants helped us achieve the most effective ISO implementation our auditor had ever seen.
"During a recent ISO audit, our auditor commented that ours was the most effective implementation she had ever witnessed in her many years of doing her role. The Resultants have been a big part of why we have had such success in our implementation and use of the operating model along with our other core methodologies such as the LEAN process."
~ Michelle Brakke, Director of Enterprise Quality & Product Development
Since working with The Resultants, we’ve more than tripled revenue & profitability has grown right along with it.
“I think it’s a testament to how successful our partnership has been that we’re still working with The Resultants and continue to renew our contract every year. Since I’ve started working with Jerry, we’ve more than tripled the size of the business in terms of revenue. Profitability goes right along with that because we’re managing our costs. So the results have really been there, and we continue to grow.
We are more focused, open and honest and accountable because of Jerry’s help. We highly recommend Jerry and The Resultants to any business leader looking to take their business to another level.”
~ Mike Moroz, CEO
Click here to read about Mike and his team in our Client Spotlight Blog: Client Spotlight: An Interview With Mike Moroz of Walters Recycling and Refuse
The Resultants helped us uncover opportunities we’d been overlooking for years.
“Steve and Terri have helped us to discover the opportunities within our business that we have been overlooking for years! I learned that by unlocking the hidden talents of my staff, I can look forward to a lighter, more creative and productive workload myself. The Resultants are simply as good as it gets.”
~ Philip Mattison, President
Click here to read about growth through M&A with Phil and President, Rob Cooper, in our Client Spotlight Blog: Client Spotlight: An Interview With Phil Mattison and Rob Cooper of Core Products International
Resultants helped us implement a new operating model with immediate results.
“We implemented the new operating model in 2018 with fantastic results coming from both the disciplines of Traction and the strategic execution from The Resultants. Without The Resultants, we would never have had such immediate results in both implementation of new processes and resolving issues.
After 26 years of growth in our business, our new operating model has made our company more organized, less reactive, better communicative and better equipped to launch new initiatives.”
~ Ken Nash, Owner
Resultants helped us implement our operating model and create greater alignment, focus, and accountability.
“We enlisted The Resultants to help us implement a new operating model. They have been instrumental in helping our teams effectively utilize it in our business.
Their leadership and teamwork have allowed us to experience greater alignment within and between teams, achieve better focus around key goals and increase accountability.”
~ Rob Goggins, COO
We attribute much of our recent success to The Resultants the team behind the team.
“The Resultants have been an incredible partner for Simek’s. With their guidance, our team has gained greater clarity on important issues and effectively tackled strategic business decisions in an ever-changing marketplace.
We attribute much of our recent success to The Resultants and I believe we are an even stronger company because of our relationship with the team behind the team.”
~ Lindsey Bruber, President
The Resultants helped enhance our leadership skills and drive our operating system throughout the business.
“The Resultants team has been instrumental in enhancing the leadership skills of our Executive Management Team. Our leaders are well-equipped to run their teams on our unique operating system and driving this down to everyone in the business ensures that we’re heading towards success.
As the President & CEO of Valley Companies, this operating model has really helped me to become a better leader for the company overall and I’m grateful for what The Resultants have done for me on a personal level.
The Resultants truly have become a part of the Valley Companies team – we’re partners – they’re engaged and invested in our success as a company and that’s very rare to find in the business world today. We come out of our sessions with them and we know we’re headed towards great things!”
~ Todd Gilbert, President & CEO
The Resultants helped us take our $3M company to a $5M company in one year.
"Their process completely changed our business model by improving and documenting processes, getting the right people in the right seat and defining and revealing our Core Values.
The accomplishments our leadership team has achieved in solving issues has and will continue to improve our business and make our company more valuable.
The Resultants team has one goal and that is to help you improve your business and they are passionate about it!”
~ Donna Gulden, President
The Resultants helped us move from great ideas to real traction.
“Our company was having a difficult time keeping pace with the disruption sweeping the media industry. Our leadership team had great ideas, but we just weren’t able to get traction on our initiatives.
The Resultants helped us build the framework for a more consistent transformation. It started with the clarification of our values and vision for the future and communicating those principals to the entire team. With Jerry’s guidance, we are now making decisions in alignment with our vision and working together more effectively.”
~ Mark Poss, CEO
The Resultants helped us implement a new operating model at FCP Services.
“The Resultants have been a great partner and key to helping us implement a new operating model into FCP Services. Chad has always been a great resource, facilitator and coach!
I highly recommend The Resultants.”
~ James Loukusa, Owner & VP of Sales
The Resultants helped us break through our ceiling by building structure, accountability, and a clearer vision.
“We had hit a ceiling, had no management structure, no accountability for decision-making and a laissez faire partnership. We had an ambiguous vision and a serious hangover from a long-fought lawsuit that was settled. Employee confidence was damaged and the company had a lack of spark. I had committed to a new process, but I did not trust the follow-through of self-implementation. I received some recommendations, interviewed a number of providers and ultimately chose The Resultants – the one that seemed most likely to work with my company.
As a leader, you probably don’t hear how things really are, as much as how you feel they ought to be. An outside perspective is probably the only way to get at that reality.
As a result of working with The Resultants, there is a more deliberate decision-making process in place today than ever before. New hires have been made using better profiles; we have re-positioned desired employees and eliminated employees that no longer fit the culture or their defined roles. Management infrastructure and reporting lines are established. We now have focus and a clearer vision.
~ Bjorn Johan Rosenberg, CEO
The Resultants helped us implement a new operating model that improved clarity, value, and our bottom line.
“The Resultants were instrumental to our growth into a value-minded company. As our coach, Jerry was a thoughtful and professional guide for our understanding and implementation of the new operating model. He expertly steered our team meetings and owner sit-downs. In the end, we found ourselves with a clear Vision and Mission and a clear path to reach short term and long terms goals.
NFS is a far better company for having partnered with The Resultants. I would highly recommend them to any company seeking to leverage their unique experience and proven strategy for improving the clarity, value and bottom line of their business.”
~ Scott Sinclair, Managing Principal
The Resultants helped us go back to basics and build a strong foundation for long-term success.
“We hired The Resultants to help us get our inventory online for five locations and soon discovered that although we had an idea of what we needed help with, it was just the tip of the iceberg. The Resultants took us back to basics.
In order to be successful in any implementation or any business, you need a strong consistent foundation, including business processes and the right people. Working with Steve and Terri has helped me create a better business foundation as well as a new appreciation for patience.
Having The Resultants available as personal support for myself and my management team in issue problem-solving and with department and process development was invaluable. I highly recommend The Resultants for whatever challenge may face your organization, but remember; nothing worthwhile is easy.
~ Steve Hedberg, Founder
The Resultants’ embedded advisor model kept us focused and new operating model improved results across the business.
“Steve and his team at The Resultants facilitated the implementation of our new operating model. Their facilitation model, where an advisor is embedded in our weekly leadership meeting, provides real-time guidance and coaching that helps us stay focused.
Through their work with us, our senior staff has developed into a leadership team that is working together on growing and managing the business. The results show in every part of our organization, especially the bottom line!”
~ Brian Bullock, CEO
The Resultants helped us get the full impact of the system and improve business performance.
“This process has allowed our leadership team to grow more trusting of each other, be more efficient and navigate through tough issues. After 1 year of self-implementing, it was clear we were not getting the full impact of the system without expert help. We engaged The Resultants to facilitate our weekly meetings and our Quarterly and Annual planning session.
What a difference! If you want to experience a positive impact on your business performance, engage The Resultants to work with you and your team ASAP.”
~ Lyf Wildenberg, President
The Resultants helped us rebuild our foundation leading to aggressive growth, healthy numbers, and a positive workforce.
“The Resultants brought tools and expertise to help TLC Electronics rebuild our foundation. On this foundation, we have started seeing aggressive growth, healthy numbers and a positive workforce. We now have the systems in place to identify, discuss and solve issues faster as well as the KPIs to ensure we stay on the right course.”
~ Jon Crofford, President
The Resultants helped bridge our Leadership Team and the integration of a new business model.
“The Resultants have been a critical conduit between our Leadership Team and the integration of a new business model. Their clear and concise approach has been beneficial as we navigate through the everyday challenges of today’s business environment. The Resultants have a diverse group of facilitators to meet your expectations regardless of the industry or the size of your company.”
~ Steve Stinski, President
Our entire management team unanimously said, “We want The Resultants here!”
“The Resultants process gave us the road map for how to grow and improve each and every department in the organization as well as professionalized our executive management team. The facilitation, process and tools keep the team accountable and focused every week. At first, the team was apprehensive about bringing in an outside advisory firm, but when the initial engagement came up for renewal, every single member of the management team said, ‘We want The Resultants here!’ There was a unanimous decision to continue our relationship with the Resultants team.
The standardization and simplicity of the system can be understood and executed by all – you don’t need a Ph.D.”
~ Jim Haglund, CEO